Question 1

What types of compact heavy equipment and attachments does KONSTRUCTZ offer?

Accepted Answer

KONSTRUCTZ supplies high-specification compact and mid-size commercial machinery including mini excavators (0.8-ton to 2.7-ton), stand-on and wheeled skid steers, compact wheel loaders, backhoe combo units, spider all-terrain excavators, portable stone crushers, tracked motorized dumpers, and heavy-duty trenchers, alongside a complete catalog of hydraulic grapples, augers, hydraulic breakers, and trenching buckets.

Question 2

Can KONSTRUCTZ help me select the right machine and attachments for my jobsite?

Accepted Answer

Yes. Our California-based equipment specialists provide complimentary technical consultations. We assess your digging depth, operating weight constraints, trailer payload capacities, and hydraulic flow requirements (GPM/PSI) to recommend the optimal machine and attachment pairing.

Question 3

Does KONSTRUCTZ provide manufacturer warranty coverage on new equipment?

Accepted Answer

Yes. Every new KONSTRUCTZ machine includes our standard 1-Year Limited Manufacturer Warranty covering core structural fabrications, hydraulic main control valves, drive pumps, and factory engine components against manufacturing defects under standard operating parameters. Genuine replacement parts are warehoused in Commerce, California.

Question 4

How does commercial equipment financing and leasing work through KONSTRUCTZ?

Accepted Answer

KONSTRUCTZ coordinates with established third-party commercial equipment lenders across the United States. We furnish official commercial pro-forma invoices, equipment specifications, and serial documentation to facilitate competitive equipment leasing, lease-to-own agreements, and working capital loans. Equipment placed in service may also qualify for IRS Section 179 tax deductions.

Question 5

How is heavy machinery shipped and delivered nationwide?

Accepted Answer

Machinery is shipped from our Commerce, California fulfillment center via specialized national LTL freight or dedicated flatbed haulers to all lower 48 US states. Liftgate service is available for compact units, while larger machinery requires flatbed delivery with customer unloading equipment.

Question 6

What must I inspect on the Bill of Lading (BOL) when receiving freight?

Accepted Answer

Inspect the crating, tie-downs, exterior body panels, hydraulic fittings, and fluid lines BEFORE signing the driver's delivery receipt (Bill of Lading). If ANY damage or missing component is detected, you must clearly write the exact details on the BOL before the driver departs, take photos, and notify KONSTRUCTZ within 48 hours.

Question 7

Why does KONSTRUCTZ use quote-based pricing rather than static checkout for machines?

Accepted Answer

Because freight logistics, delivery accessories, commercial tax exemptions, regional attachment bundles, and current stock availability vary by buyer location, quote-based pricing ensures you receive an accurate, transparent delivered cost without hidden freight surcharges.

Question 8

Can I purchase replacement parts or accessories after my purchase?

Accepted Answer

Yes. We stock routine maintenance kits (filters, seals, hydraulic fittings), replacement rubber tracks, bucket teeth, and hydraulic attachment pins shipped directly to your shop or jobsite.

Question 9

What are your customer support operating hours and emergency response times?

Accepted Answer

Our technical support and dispatch team is available Monday through Friday from 8:00 AM to 5:00 PM PST, and Saturday from 9:00 AM to 2:00 PM PST. After-hours submissions sent via support@konstruz.com receive priority monitoring within 24 hours.